Core Programs delivered
Mulit-Million User Platform Migration
- Scope: Agile delivery of customer migration involving 45M+ users across multiple brands.
- Impact: Achieved zero revenue loss, seamless experience, and platform stability.
- Recognition: Agile model adopted company-wide for future programmes.
45m Users
M&A Integration Programme
- Scope: Directed post-merger integration for two companies.
- Outcomes: Delivered on-time and 5% under budget, while shaping new operating models and realising organisational efficiencies.
5% Under budget
AI Strategy & Tooling Implementation
- Scope: Defined and delivered firm-wide AI strategy.
- Achievements:
- Launched 4 AI tools into production.
- Rolled out firm-wide AI training.
- Partnered with Microsoft and Google to integrate generative AI.
AI Strategy & Training plan
Salesforce Marketing Cloud & Data Migration
- Scope: Deployed Salesforce Marketing Cloud and migrated legacy data systems.
- Result: Enhanced marketing capabilities and data readiness.
Agile Transformation & Coaching
- Scope: Make the IT division ready to deliver large scale change at Pace
- Outcomes: Delivered SDLC and governance structure that was able to replicated across a wealth of projects
Innovation awards and FT award nominee
Digital & CRM Transformation
- Scope: Delivered pricing & analytics platforms (including SAS and Data Lake mobilisation).
- Goal: Improved decision-making capabilities and modernised data architecture.